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National Coordination Office for Networking and Information Technology Research and Development
 
 
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Enhancing IT Education and Training for the High-Skills World Return to Table of Contents NITRD Agencies and Their IT Research Interests
 

Socioeconomic Impacts of IT

 

Assessing a Transforming Force To Guide Beneficial Human Uses


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Representative FY 2003 agency activities

NSF: Support for research on the socioeconomic implications of IT, including studies of the digital economy and the information society; distributed and collective action mediated by IT, such as in collaborative learning and work settings; human values in IT design; impacts of "smart" technologies and environments; human aspects of cybersecurity and system vulnerabilities; technologies and tools for successful aging; and computational approaches in the economic, social, and organizational sciences

In the aftermath of the September 11 attacks, more than 100 million Americans - 57 percent of all U.S. Internet users - turned to e-mail to send and receive messages of support and concern; nearly a quarter of those citizens also reported that they received emailed expressions of sympathy from outside the country. These are among the findings of a major ongoing survey by the University of California at Los Angeles (UCLA) on the impacts of the Internet. Funded by NSF and private corporations, the study marks the first large-scale effort to assess how the Internet is affecting the lives and habits of Americans. In 2001, the study's second annual report found, the percentage of Internet users climbed to 72.3 percent, up from 66.9 percent in 2000. Internet users enjoy and are spending more time online and less time watching television, but a majority are very concerned about privacy issues, and about 90 percent worry about theft or misuse of personal identity information in the online environment.

Research to anticipate, identify, understand, and address the social and economic impacts of information technology - on commerce, education, employment, government services, civic and organizational structures and practices, personal communication, and scientific research, to name only a few areas - is a significant component of the NITRD program. The overarching goal of such studies is to equip society with the knowledge necessary to maximize the benefits of new information technologies for all citizens and minimize the negative consequences.

Current work in this emerging interdisciplinary research area is examining aspects of electronic markets such as theoretical frameworks, coordination and decentralization, and economic and social dynamics; implications of living with "sociable" technologies in "smart" environments; characteristics of cybercitizenship, online communities, and collaborative distributed work; and value-sensitive design of IT devices, including those to enable successful aging. Researchers supported by NSF are investigating, for example, the concept of robotic pets to provide psychosocial stimulation for elderly people as well as serve as health-data monitors.

In addition to studies of the interactions of people with information technologies, NITRD research encompasses novel applications of computing in the social, economic, and organizational sciences. In one innovative example of computation-based social research, described in the April 2002 issue of the Atlantic Monthly, NSF-funded investigators are using advanced modeling and simulation capabilities to create miniature computer-screen societies. Unlike conventional social-science models in which the people are assumed to be generally alike, in these artificial societies, called "agent-based models," the "agents" (people or social structures) are randomly given varied individual characteristics and limited knowledge, just as in a real society. In each run of the simulation, the agents act according to their own assigned rules of behavior - a computationally intensive exercise requiring ample computing power.

The process yields remarkable results.While no two runs are ever alike, the ultimate outcome - such as genocide in a simulation with two hostile ethnic groups - is mathematically always the same. This larger result is not intended by the individual agents, who simply make local rule-based choices. But at some point during the simulation, the random assortment of activities progresses to a stage at which it "tips" toward the mathematical end state. On the other hand, a targeted outside intervention - such as adding police to the ethnic groups' scenario - can change the end state, in that case from genocide to a stable minority enclave. A key implication of the simulations is that individual choices collectively generate larger social consequences, but these outcomes are largely unintended and unexpected. By the same token, local interventions - such as introducing midnight basketball into a crime-ridden neighborhood - and individuals making different choices can change the larger social dynamic.

In FY 2003, NITRD research emphases will also include IT-related changes in business, labor, and organizational processes; use of technologies in teaching, learning, and collaborative work; life in "smart" environments; and human aspects of cybersecurity and system vulnerabilities.

Major Research Challenges

  • New knowledge about the interactions among individuals, groups, computing applications, and information infrastructures across distances and in various cultural, legal, economic, and ethical contexts
  • New knowledge about participation in a digital society, including such aspects as electronic markets, modes of work, cybercitizenship, interaction with "sociable" technologies; barriers to universal IT accessibility; and intellectual property and privacy issues
  • Research on integration and uses of large-scale technologies for collaboration and learning in science, education, and the workplace
  • Significant advances in our scientific understanding of what technologies, tools, and applications are effective for learning
  • Greater understanding of the role of human values in IT design; innovative technologies for successful aging
  • Innovative IT applications in the social and behavioral sciences
 
Enhancing IT Education and Training for the High-Skills World Return to Table of Contents NITRD Agencies and Their IT Research Interests
 
 
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